At Office Response we like to challenge things. We find it helps us to continuously improve our 24 Hour Telephone Answering Services. So, when I recently heard someone pontificating that “80% of people wont leave messages on voicemail” it made me wonder where that information actually came from. Lots of our competitors have the statement on their website as a way of highlighting the benefits of telephone answering services. However, no-one seems to know what research was undertaken or by whom.
So, to get to the bottom of the facts, we have decided to do our own research. Please take a minute of your time to complete our 10 Question survey. We will then publish the results on our blog so everyone can benefit from knowing the truth about voicemails.
We will be giving an iPod Touch to one lucky participant for their time – Good luck and thank you in advance!
by Steve West
Marketing & Business Development Manager
You should be able to listen to voicemails on your plane journey home. You should be able to reply to them on a store-and-forward basis, even when you’re not connected to the network. And most of all, you shouldn’t have to use a clunky telephony user interface to navigate a message queue. And you shouldn’t be restricted to one device for accessing your own data. I would still prefer a live answering service to answer my call for better response.