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Green’s error effects telephone answering stats!

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Our contest to beat our call volume predictions has been won by Salisbury based Natallie Davies.

Natallie is a consultant for business cost reduction consultants, Auditel, and her prediction that we would receive 35% of our normal calls was one of the highest that we received. The actual percentage of normal call volumes that we received during the game was 65% – much higher than we anticipated. As England took the lead from Gerrard’s neat finish, call numbers were well down, but after Robert Green’s goalkeeping howler led to the USA’s equaliser our call volumes started to climb and almost reached normal levels towards the end of the game as the country’s optimism started to slide.

Let’s hope that England’s next matches retain the attention of the great British public for the whole match and our call numbers stay low throughout. Thank you to everyone who emailed us with their predictions.

Come on England!!!!

By Martin Blain

Sales Director

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Tom hanson 17.06.2010
 

I wonder what percentage of the normal call volume will be recived in the later matches, if England survives that far of course.

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