Office Response are delighted to be recognised for our innovative use of Intranet technology by winning the ‘Greatest Business Impact’ Award at the SORCE Intranet User Conference.
Delegates from over 50 different organisations including Manchester United PLC, the Youth Hostel Association, Balfour Beatty, Discovery Foods, Thomas Cook and the Royal Horticultural Society voted in recognition of outstanding achievements by an organisation in driving efficiency using their Intranet or CRM Portal.
We have developed the use of our technology by creating a combined CRM application and Customer Service Helpdesk. This has been followed by integrating a successful Intranet and HR portal for the whole company to share information and processes making us more efficient and improving communication. Our customers have also benefited by experiencing further improvements to the quality of our telephone answering service and enabling us to react even quicker to their needs.
Katherine Smith
Click here to comment on this post…
