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24/7 Order Taking

Call Centre Operative, Telephone Answering, Contact Centre Agent Wearing Headset, Receptionist Handling Calls

Office Response has significant experience in both off-the-page and web based order taking across a variety of different business sectors. We offer a fully integrated 24/7 order taking service including real time PCI compliant credit card processing, inventory tracking and, if required, fulfilment.

Our 24/7 Order Taking service delivers the following business benefits:

  • Overflow: Ensure timely capture and conversion of leads improving your ROI
  • Outsource: Reduce costs associated with staffing, holidays, sickness etc

To understand how Office Response has helped other businesses like yours call our Business Development team today on 0845 223 7004

To discover how Office Response could benefit your
business, simply call our Business Development Team
today on 0845 223 7004

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Client Testimonial

Office Response has been our Out of Hours Service Provider for over 12 months, initially dealing with the Emergency Repair Line however the service has since been increased to include Anti Social Behaviour and Tenancy issues. Monthly detailed reports are submitted by them which help us to understand the volume and types of calls being made. The team is continually working with us to achieve the best possible service for our residents. Customer Liaison Supervisor, Housing Association