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Business Hours Services

Calls handled 24/7 by Contact Centre Agents

If your callers are businesses working normal business hours then this level of coverage is probably the right choice. Our “Business Hours” package covers telephone answering 50 hours a week Monday to Friday from 8am to 6pm. We feel the slightly longer business day is ideal for professionals who may work earlier or later in the day.

Whether you are looking to fully outsource your customer interactions or just require an over-flow service Office Response has the experience and the infrastructure to confidently manage each customer interaction to a profitable conclusion. Whilst we are doing what we do best you can concentrate on what you do best!

Our most popular business hours services include:

  • Telephone Answering: business reception, customer support and advertising response
  • Order taking: On line and off the page
  • Help desks: mainly for B2B service providers

To better understand how we can help you increase productivity and/or reduce costs please call our Business development team today on 0845 223 7004

To discover how Office Response could benefit your
business, simply call our Business Development Team
today on 0845 223 7004

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Client Testimonial

Office Response has enabled us to answer more calls and enhance our customer service levels without the need to employ additional staff by making provision 24 hours a day / 7 days a week. We have found the team extremely professional and would not hesitate to recommend their services.
Operations Director, Appliances