Consumer Hours Services
This time plan is designed for businesses supplying products and services to the general public. Most successful businesses are open/available evenings and weekends for the convenience of their customers and in order to maximise their own profits. Our “Consumer Hours” covers 86 hours a week Monday to Friday from 8am to 10pm and 9am to 5pm on the weekends.
Our most popular consumer hours services include overflow and out of hours support for:
- Telephone Answering: customer support and advertising response
- Order taking: On line and off the page
- Help desks: B2B service providers
Office Response provides your business with the infrastructure and experience needed to confidently manage each customer interaction to a profitable conclusion. And whilst we are doing that you can concentrate on your core business.
To better understand how we can help you increase productivity and/or reduce costs please call our Business development team today on 0845 223 7004
