Lapsed Enquirers
Most companies are sat on a large file of ageing enquirers yet still insist on spending money on acquiring more. If you’d like to boost your sales or reduce your marketing spend you should consider applying Office Response’s Lapsed Enquirer communications platform.
Many enquirers don’t convert because they arrived during a flood of new enquiries or they hit the wrong sales person at the wrong time. Why shouldn’t they convert now? The Office Response Lapsed Enquirer model finds the ones that still want to buy!
The lapsed enquirer model typically:
- Increases customer volumes
- Reduces the cost of customer acquisition
- Deliver an enhanced customer experience driving loyalty and advocacy
Combining this unique lapsed enquirer model with Office Response’s bespoke scripting and database solution ensures that the process is compliant and fully auditable.
If you can see the benefits of reactivating your past enquirers then please call our Business Development team today to discuss our solution on 0845 223 7004
