We have developed our own wonderfully versatile Call Scripting tools enabling us to handle a variety of calls.
Web Based Real Time Information
Like driving a Ford Mondeo. It will perform most functions, for most people, perfectly well. However if you wanted to enter a Rally you may prefer to build your car from scratch, as your family saloon may not be suitable. In call handling terms this is where "Web based call handling" comes into it’s own enabling us to do even more for you. We simply use your website to process the call.
Web based call handling allows us to have access to "real time information", such as account details allowing us to completely satisfying your caller’s needs. Information is entered directly into your own IT systems removing the need for any duplication.
We have a fast and permanent connection to the Internet. We could use your existing site without any changes or we may recommend developing your site further to increase it’s usability in our call handling environment.
» Small business & 24 hour telephone answering services
For a bespoke quotation call us free on 0800 197 0314 or click here