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Charitable / Voluntary

Office Response have experience in working alongside a variety of charitable and voluntary organisations to successfully provide bespoke call handling solutions.

By utilising Office Response’s call handling services, these organisations can be assured that every call is captured and every vital donation is processed quickly, efficiently and professionally to their specific requirements.

Popular services within this sector include:

  • Advertising response – capturing details of donors and processing payments
  • Outbound services – fully scripted services to contact potential donors, driving increase in donor quantities
  • Help desks – providing information services to the public and ensuring business continuity 24/7

To learn more about how Office Response has successfully tailored a service for others in this industry, or to discuss your requirements, contact our Business Development team today 0845 223 7004

To discover how Office Response could benefit your
business, simply call our Business Development Team
today on 0845 223 7004

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Client Testimonial

Office Response has been our Out of Hours Service Provider for over 12 months, initially dealing with the Emergency Repair Line however the service has since been increased to include Anti Social Behaviour and Tenancy issues. Monthly detailed reports are submitted by them which help us to understand the volume and types of calls being made. The team is continually working with us to achieve the best possible service for our residents. Customer Liaison Supervisor, Housing Association