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Financial Services

Office Response has significant and on going experience in providing out-sourced call centre services for many of the leading practitioners in the Financial Services industry.

Relevant services that we provide on an overflow, out of hours and full 24/7 basis include:

  • Lead generation, enquiry capture, enquiry scoring
  • Customer help desks, emergency help desks (Card loss etc),
  • Enquirer activation strategies, lapsed customer re-activation programs, customer surveys

Using our bespoke scripting and database solutions any number of initiatives can be trialled securely and rigorously before committing significant resource or strategic intent.

To discuss your requirements or to understand what Office Response has already done for others in your market contact our Business Development team today on 0845 223 7004

To discover how Office Response could benefit your
business, simply call our Business Development Team
today on 0845 223 7004

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Client Testimonial

Office Response has been our Out of Hours Service Provider for over 12 months, initially dealing with the Emergency Repair Line however the service has since been increased to include Anti Social Behaviour and Tenancy issues. Monthly detailed reports are submitted by them which help us to understand the volume and types of calls being made. The team is continually working with us to achieve the best possible service for our residents. Customer Liaison Supervisor, Housing Association