Office Response is partnered with various UK based utilities helping them fulfil their customer care requirements and new business acquisition needs in an effective & cost efficient manner.
If you are considering outsourcing certain functions Office Response is fully equipped to take on all or part of your requirement at relatively short notice. Given the current environment this is happening more frequently than you might think and we are experienced in sensitively handling such transfers.
Our most regularly subscribed services include:
- Help desks: Providing information services to the public
- Critical Call Outs: Managing urgent calls through to the relevant engineers/service providers
- Public surveys: Rapid identification of trends and concerns
Using our bespoke scripting and database solutions any number of initiatives can be trialled securely and rigorously before committing significant resource or strategic intent.
To discuss your requirements or to understand what Office Response has already done for others in your market contact our Business Development team today on 0845 223 7004