Opening hours * Directions and travel information * Company background *
Product launches * Stockists * Service information * Campaign information * Customer offer / sale information * Product recall
Helplines and Information Line Response
Specific information or requests for assistance
We have worked on a number of projects where callers need to be given specific information or need to request assistance e.g. Product Helplines. It could be that the caller requires, for example, stockist information, opening hours or specific product details. Our Call Handling Systems allow us to present our agents with all of the information they need to assist the caller.
We have an experienced New Business team to assist your set up and supportive Customer Services for quality control and to provide you with your call information in a suitable format.
For a bespoke quotation call us free on 0800 694 0 222 or click here